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NRI's Life is committed to safeguarding the privacy of its customers. We pledge to:
Ensure the security and confidentiality of all customer-provided information in accordance with strict standards.
Limit the collection and use of customer information to the minimum necessary for effective and quality service delivery, ensuring a personalized experience.
Grant access to customer information solely to authorized employees/personnel on a need-to-know basis, after rigorous training in proper information handling.
Authorize Service Providers and external organizations, like courier companies, access to customer information strictly on a need-to-know basis.
Address confidentiality violations by employees, Service Providers, or external organizations in strict accordance with contractual agreements.
Offer customers the option to receive emails providing updates on special offers, new services, and significant upgrades upon registration or service order.
Cooperate fully in situations requiring the provision of customer information by law or legal processes.
Share non-personal, non-individual statistical or demographic information in aggregate form with marketing partners, advertisers, or third parties for research and advertising purposes.
Not monitor, edit, or disclose the contents of a Member's private communications unless compelled by law or in the good faith belief that such action is necessary to conform to legal edicts, protect and defend the Agreement or property, or act under exigent circumstances.
Have members acknowledge and agree that NRI's Life neither endorses the contents of any Member communications nor assumes responsibility for any threatening, libelous, obscene, harassing, or offensive material contained therein, any infringement of third-party intellectual property rights, Agreement arising therefrom, or any crime facilitated thereby.
Reserve the right to modify this Privacy Policy at any time, posting such changes to ensure awareness of information collection, usage, and disclosure circumstances.
Customers are encouraged to review our Terms of Service for the Effective Date of this Privacy Policy.
This Privacy Policy is effective as of 22 November 2023.